Privacy Policy
Florian Ensemble CIC | Company No. 16491770
Last updated: May 2026
1. Who We Are
Florian Ensemble CIC (company number 16491770) is a UK Community Interest Company operating as Coulsdon Music. We organise and promote classical music concerts and events in Coulsdon and the surrounding area.
For data protection purposes, Florian Ensemble CIC is the data controller. If you have any questions about how we handle your personal data, please contact us at:
Email: info@coulsdonmusic.com
Website: www.coulsdonmusic.com
2. What Data We Collect
We may collect the following personal data:
● Name and email address — submitted via our website newsletter signup form, website contact form, or direct email correspondence
● Any other contact details or information you choose to provide when contacting us
● Name and contact details provided on physical sign-up sheets at our concerts
● The content of any enquiries or correspondence you send us, whether by email or via our website
3. How We Collect Your Data
We collect personal data in the following ways:
● Via the newsletter signup form on our website (coulsdonmusic.com), hosted on Squarespace
● Via the contact/enquiry form on our website
● Via direct email correspondence to our email addresses
● Via physical sign-up sheets at our concerts and events
4. Why We Use Your Data
Mailing list / marketing emails
If you have signed up to our mailing list, we use your name and email address to send you information about upcoming concerts, events, and news from Coulsdon Music. We do this on the basis of your consent. You can withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.
Enquiries and correspondence
If you contact us with an enquiry, we use your personal data to respond to you and handle your request. We do this on the basis of our legitimate interests in responding to enquiries about our activities.
Concert sign-up sheets
Contact details collected via physical sign-up sheets at our concerts are retained for our records and may be used to contact you about future events, subject to your consent given at the time of signing up.
5. Where Your Data Is Stored
Your personal data may be stored and processed using the following third-party services:
● Squarespace — our website platform, which stores form submissions and contact data. Squarespace is based in the United States and is certified under the EU-US Data Privacy Framework.
● Brevo (formerly Sendinblue) — our email marketing platform, used to manage our mailing list and send newsletters. Brevo is a French company and processes data in accordance with GDPR.
● Google Analytics — we use Google Analytics to collect anonymised information about how visitors use our website (pages visited, time spent, general location). This data does not identify you personally. You can opt out of Google Analytics tracking via your browser settings or a browser extension.
● Physical records — sign-up sheets and any printed correspondence are stored securely.
6. How Long We Keep Your Data
● Mailing list data is retained for as long as you remain subscribed. If you unsubscribe, your email address is retained on our suppression list to ensure we do not contact you again.
● Enquiry and correspondence data is retained for as long as is reasonably necessary to handle the matter and for our administrative records.
● Physical sign-up sheets are retained for our records indefinitely, as a log of attendees and expressions of interest over time.
7. Sharing Your Data
We do not sell, rent, or trade your personal data with any third parties for marketing purposes. We only share your data with the third-party service providers listed in Section 5 above, to the extent necessary to operate our communications and website.
We may disclose your data if required to do so by law or by a regulatory authority.
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
● Right of access — you can request a copy of the personal data we hold about you
● Right to rectification — you can ask us to correct inaccurate data
● Right to erasure — you can ask us to delete your data in certain circumstances
● Right to restriction — you can ask us to restrict how we use your data
● Right to object — you can object to our use of your data for direct marketing at any time
● Right to withdraw consent — where we rely on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at [your contact email]. We will respond within one month.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Cookies
Our website uses cookies. Squarespace, our website platform, sets cookies necessary for the site to function. Google Analytics also sets cookies to collect anonymised usage data. You can control cookies through your browser settings. Please refer to Squarespace's and Google's own privacy policies for full details of the cookies they set.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Florian Ensemble CIC
Company No. 16491770
Email: info@coulsdonmusic.com
Website: www.coulsdonmusic.com